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Computer Telephony Integration

Hi-Caliber IT has 14+ years of experience providing turn key CTI solutions using different products as mentioned below :

  • Avaya Interaction Center
  • Genesys CTI
  • Cisco ICM
  • Interactive Intelligence

But we are vendor neutral and not biased to any product.

We have implemented CTI solutions for several clients and some of them include:

  • Time-Warner
  • VISA
  • Wellpoint/Anthem BCBS
  • Progressive Insurance
  • Wal-Mart
  • Fisher Investments
  • MoneyGram
  • State of California
  • AT&T
  • State of Michigan and many more customers.

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